Shipping policy

Shipping Policy

Shipping Information

Thank you for shopping with KAVO Scents. We are committed to processing and shipping your order as quickly as possible.

Order Processing

• Orders are typically processed within 1–2 business days after payment is received.
• Orders placed on weekends or holidays will be processed on the next business day.
• During product launches, holidays, or promotional events, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your selected shipping method and delivery address.

Free U.S. Shipping is available on qualifying orders when offered.

Estimated Delivery

Standard Shipping (U.S.)

• 3–7 business days

Delivery times are estimates and may vary depending on carrier delays, weather conditions, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Please allow up to 24 hours for tracking information to update.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

KAVO Scents is not responsible for packages delayed, lost, or returned due to an incorrect or incomplete shipping address provided during checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate the issue and assist you whenever possible.

International Shipping

At this time, KAVO Scents ships within the United States only.

We plan to expand international shipping in the future.

Questions?

If you have any questions about your order or shipping, please contact us.

Email: support@kavoscents.com

KAVO Scents

Confidence in Every Spray.